Frequently Asked Questions – Gain The Edge Official
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Frequently Asked Questions

emoji_eventsAbout our socks

We have tested our grip socks in all conditions and we 100% guarantee they will last & never let you down.

Until now, over 1,000,000 athletes have put our socks to the test and are enhancing their performance.

Grip socks will help you gain the edge no matter what sport you play.

They are being used in football, tennis, rugby, gym, running... by athletes from all sports at different levels.

Wash and dry the socks normally at usual temperatures. Turn inside out for best results.

We have sizing charts on each product page so you don't have any problems when choosing your size.

supportOrders

Any debit/credit card, PayPal, and will soon implement pay in installments with Klarna.

When subscribing, you have the option of delivery every 2 or 4 weeks.

You will also receive a VIP price point, saving 38% OFF!

How it works?

Click the subscribe button on the product you want & complete your purchase.

1. Choose between 2 & 4 weeks for your subscription plan

2. You will then have access to our customer portal, in the portal you can skip deliveries, cancel & add extra items to your subscription plan.

3. Receive your initial order & be 100% satisfied. Gain The Edge with new, fresh socks for the best price.

Cancelling your plan?

Once subscribing, we have a policy of 2 charges before cancellation (1 charge includes your initial order).

If you still want to cancel your plan then you will need to contact our team at- [email protected] in order for successful cancellation, the team will invoice your original order the difference between our VIP price & standard store price.

Once the invoice amount is paid, your plan will be cancelled immediately.

Any questions regarding our subscription plan, feel free to reach out to us at [email protected]

Something went wrong with your order? No problem!

Just contact our team at [email protected] and we will get it right for you.

We are now delighted to be offering Gain The Edge wholesale.

We believe this is a great opportunity for you.

For more information and details, please email
[email protected]

local_shippingShipping

Yes, we ship worldwide and have multiple shipping options including tracked services & next day delivery.

Yes, for UK orders we can deliver next day and worldwide orders can be delivered within 2 days.

UK

- Express tracked delivery (1-2 Working days

- Standard tracked delivery (2-5 Working Days)

- Next day delivery available.

EU

- Standard or tracked delivery available (4-10 Working days)

Rest of the world

- Standard or tracked delivery available (5-15 Working Days)

Orders are shipped Monday - Friday & usually leave the warehouse within 24 hours of ordering.

replayReturns

Yes! We have a 30-day return guarantee.

Please contact us at [email protected] for any returns.

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Didn't find your answer?

Our customer service will be happy to help you.

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